CAREERS
Join LeaseIPx Team
What’s your next destination?
We’re building a culture at LeaseIPx where amazing people (like you) can do their best work. If you’re ready to grow your career and help millions of organizations grow better, you’ve come to the right place.
Diversity, Equity, and Inclusion.
LeaseIPx is committed to creating an inclusive culture. We build teams, cultivate leaders, and foster a company culture that’s the right fit for every Teams Member. We have a global presence, and we want to reflect that inside and out.
Company values
We are driven by our five core values. We recognize that our mission is bigger than us, and therefore we lead with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people
Lead with integrity
Integrity is how we act when no one is watching.
Default to disclosure
Ask “Why should this be private?” instead of “Why should this be public?”
Execute with Excellence
Greater alignment for greater autonomy.
Win as a team
Compete to achieve excellence. Enable each other to do our best.
Respect all People
Our community is composed of hackers, customers, the security industry, and ourselves.
What our team says
Gary Schofield
( Technical Support Manager )
LeaseIPx provides the most hip work environment in combination with very knowledgeable employees that share not only their expertise but personal stories. You can be yourself and will be rewarded for it.
Jay Smith
( Sales Engineer )
I enjoy being a part of shaping what that will look like for years to come. It’s rare to find an organization that allows you to help define an industry and that’s what we’re doing at LeaseIPx.
Lou Cofini
( Technical Account Manager )
The company culture here is better than any company I have ever worked for by a country mile. It’s the first time I looked at Glassdoor and found it to be actually underselling how good the culture was. thank You LeaseIPx
Michael Guglielmi
( Cloud Computing Experts )
Working at LeaseIPx I’ve experienced teamwork like no other organization I’ve worked for. There are five company values that I see my coworkers practice daily but above all we win as a team and represent our values doing it.
Office locations
Open Positions
A Technical Support Engineer is responsible for providing technical support to clients in person and remotely. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved.
Responsibilities
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
• Maintain jovial relationships with clients
Requirements and skills
• 2+ years of professional experience in Support or Customer facing role
• Solid knowledge of Cloud architecture, DevOps methodologies and design principles
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
• BS degree in Information Technology, Computer Science or relevant field
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
• Ability to communicate technical info and ideas so both technical and non-technical decision makers see the value of choosing Lease IPx
• Networking/SaaS industry (preferred)
Lease IPx Networks is looking for a Technical Account Manager to drive further adoption, customer satisfaction through the technical expertise and ultimately providing highest level of customer service. This is a critical, high-visibility role for the company.
Responsibilities
• Provide the technical client relationship management for all assigned accounts and ensure that every client contract is renewed
• Manage customer expectations and work closely with sales team to ensure effective and efficient onboarding of new customers
• Must have the ability to see patterns and deconstruct problems to develop solutions.
• Deals with highly complex configurations including public cloud, specifically AWS.
• Engages and persuades technical, mid to senior level management up to executive level leadership.
• Customer centric mindset, with the ability to interface with support team on a daily basis.
• Drive greater usage/adoption over time
• Monitor customer feedback throughout the customer lifecycle to not only identify and prioritize at-risk accounts but also run standardised plays to mitigate churn
• Drive successful implementation of Lease IPx along with value in Lease IPx products through usage, technical documentation and adoption.
• Schedule periodic meetings with key stakeholders
• Advocate customer needs and issues among cross functional teams
• “Trusted Advisor” relationship with customer champion and other stakeholders
• TAM’s should think proactively and offer a calming presence under pressure.
Requirements and skills
• 2+ years of professional experience in Support or Customer facing role
• Solid knowledge of Cloud architecture, DevOps methodologies and design principles
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
• BS degree in Information Technology, Computer Science or relevant field
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
• Ability to communicate technical info and ideas so both technical and non-technical decision makers see the value of choosing Lease IPx
• Networking/SaaS industry (preferred)
A Digital Marketing Manger is a professional who is responsible for maintaining a brand’s online presence and sales by working on various marketing campaigns. Their duties include researching, strategizing with other professionals and creating content for successful campaigns.
Responsibilities
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements and skills
1+ years of professional experience in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
We are looking to employ a dedicated and customer-oriented senior sales manager to drive sales and guide our sales team. The senior sales manager responsibilities include analyzing industry trends to identify ways to improve company products, ensuring that customers are satisfied with the company products or services purchased, as well as submitting account plans and sales reports to higher management. You should also be able to resolve customer complaints in a timely manner.
To be successful as a senior sales manager, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding senior sales executive should be adept at negotiating terms of sale with customers, and demonstrate exceptional communication, leadership, and customer service skills.
Responsibilities
• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Ensuring that all sales administration and customer service activities run smoothly.
• Providing overall guidance to newly-recruited Sales manager.
• Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
• Assisting newly-recruited or less experienced Sales manager in answering technical questions posed by customers.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Requirements and skills
• Bachelor's degree in business management or administration, marketing, communications, or related field is preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• 1+ years of professional experience in Sale or a related field
• Proven sales management experience.
• Good understanding of computer systems, hosting, IP and other tech products
• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.
• Strong negotiation and consultative sales skills.
• Excellent analytical and problem-solving skills.
• Outstanding organizational and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
Lease IPx is looking for a hardworking self-starter, ambitious, multifaceted self-starter with experience in online search advertising marketing and media to join our Publisher Development team! Knowledge of and experience in digital media is required. Initial and ongoing technical training on our products and services will be provided. This is a remote position.
Responsibilities
• Quickly become well versed in our industry-leading products and services across search, mobile and display advertising
• Cultivate strategic partnerships with digital media publishers nationwide
• Acquire & Manage middle/top tier digital media publisher accounts and help develop account management strategies
• Monitor account activity, analyze performance, identify areas of improvement, and recommend ways to increase account-generated revenues
• Maintain a high level of communication with accounts, recommend new campaigns for accounts, and provide performance feedback to internal teams
• Supply creative packages, links, and reporting to accounts as needed
• Communicate and monitor compliance or brand guidelines in the ever-changing digital marketing landscape
• Set and manage monthly, quarterly and annual goals for revenue growth
• Represent Lease IPx at industry conferences and client meetings, both virtual and in-person
Requirements and skills
• A minimum of 1-2 years of experience in a client-facing role within an affiliate or performance marketing environment
• BS/BA degree in Marketing, Communications, Advertising, or Business
• 1+ years of programmatic experience in publisher business development for SSPs, data companies, media companies, or other related organizations
• Proven track record of effectively managing and building client relationships
• Masterful presentation and negotiation skills, both in-person and over the phone
• Availability for light travel
• Strong analytical skills
• Strong technical troubleshooting skills
• Experience managing an affiliate program
Let’s Work
Together
